Wow! I asked for some writing prompts, and did you guys BRING IT or what? This should keep me busy for a while, and I'm definitely feeling the inspiration to write.
Also, judging from all the people hoping for some teacher advice, I am feeling like Former Teacher Of The Year right now, and am having the urge to flip my hair or something.
But first, I'll start with an easy question:
Donna said she couldn't ask the question she wanted to ask, and Erica wanted to know just WHAT that question was.
Well, I know what the question was. And I really did consider writing a post about it a while ago, but the wounds were just too fresh. But since Donna brought it up, I guess I might as well fill you in.
Remember the week of Cake Hell back in November and December? And that really difficult Mad Hatter Cake That Became Both The Bane Of My Existence AND The Crown Jewel In My Cake-Decorating Crown?
Well, when I went to assemble the cake at the party site, it went very well and rather quickly. However, the woman who had ordered it was not there, so I didn't get a reaction from her.
I must tell you that part of the joy of making cakes is seeing the face of the cake recipient. People are always happy to get cake! I mean, it's CAKE. And I, being one to enjoy pats on the back (so to speak), LIVE for the ego boost.
And you must know that some people give quite effusive praise...I once made cupcakes to look like basketballs, baseballs, and soccer balls for a woman who had never met me before (she had gotten a referral from a friend). When I delivered them, she squealed with delight, hugged me, and asked for a handful of business cards.
And THAT response was for CUPCAKES, people. So I envisioned the Mother Of All Cake Happiness for a Mad Hatter cake that took me $75 to make and a week to assemble.
So I waited. Waited for a little thank you note, a quick phone call, a short e-mail. But I got NOTHING. And I felt like I'd just been left hanging.
So four days after the delivery of that cake, I caved and called the woman.
Me: Hi, this is Stacey. I was calling about your Mad Hatter cake!
Her: Okay.
Me: Well, since I didn't get to visit with you Saturday, I just thought I'd call and see how you liked the cake. Did you enjoy it?
Her: Um, everyone seemed to think it was cute.
Me: Oh. Okay. Well, that's good. I'm glad to hear it.
Her: The thing is, it was just so, so dry.
Me: *poorly hidden laughter* Really? I have really never had a customer say that.
Her: Yes. The white layers were just so dry. The spice cake was fine.
Me: Well. I apologize for that.
Her: Okay. Bye.
That's right. Bitch said my cake was dry.
And since many of you have not been able to taste my cakes, let me just tell you, they ARE NOT DRY. To ensure they are ultra moist, I add whole eggs (instead of just whites, in the white cake), extra oil, and sometimes some instant pudding mix. I also freeze the cakes while warm, then ice them while frozen to seal in the extra moisture. And finally, they are covered in a good half inch of buttercream icing. My cakes are not DRY.
And here's one other little tidbit of background info...this woman who ordered the cake? She was first of all LATE with her order AND her deposit, and tried to talk me down on the price of the cake...she wanted to pay $2 a serving instead of $3, knowing full well that local bakeries are charging $6-$8 a serving for this style of cake. But do you know what she was driving when she paid me my deposit? A silver Mercedes and lots of gold jewelry.
I've come to the conclusion that nothing would have made her happy. Bah.
Hmmm. Thanks, Donna. Confession is good for the soul. I feel better now!
More tomorrow!
Also, judging from all the people hoping for some teacher advice, I am feeling like Former Teacher Of The Year right now, and am having the urge to flip my hair or something.
But first, I'll start with an easy question:
Donna said she couldn't ask the question she wanted to ask, and Erica wanted to know just WHAT that question was.
Well, I know what the question was. And I really did consider writing a post about it a while ago, but the wounds were just too fresh. But since Donna brought it up, I guess I might as well fill you in.
Remember the week of Cake Hell back in November and December? And that really difficult Mad Hatter Cake That Became Both The Bane Of My Existence AND The Crown Jewel In My Cake-Decorating Crown?
Well, when I went to assemble the cake at the party site, it went very well and rather quickly. However, the woman who had ordered it was not there, so I didn't get a reaction from her.
I must tell you that part of the joy of making cakes is seeing the face of the cake recipient. People are always happy to get cake! I mean, it's CAKE. And I, being one to enjoy pats on the back (so to speak), LIVE for the ego boost.
And you must know that some people give quite effusive praise...I once made cupcakes to look like basketballs, baseballs, and soccer balls for a woman who had never met me before (she had gotten a referral from a friend). When I delivered them, she squealed with delight, hugged me, and asked for a handful of business cards.
And THAT response was for CUPCAKES, people. So I envisioned the Mother Of All Cake Happiness for a Mad Hatter cake that took me $75 to make and a week to assemble.
So I waited. Waited for a little thank you note, a quick phone call, a short e-mail. But I got NOTHING. And I felt like I'd just been left hanging.
So four days after the delivery of that cake, I caved and called the woman.
Me: Hi, this is Stacey. I was calling about your Mad Hatter cake!
Her: Okay.
Me: Well, since I didn't get to visit with you Saturday, I just thought I'd call and see how you liked the cake. Did you enjoy it?
Her: Um, everyone seemed to think it was cute.
Me: Oh. Okay. Well, that's good. I'm glad to hear it.
Her: The thing is, it was just so, so dry.
Me: *poorly hidden laughter* Really? I have really never had a customer say that.
Her: Yes. The white layers were just so dry. The spice cake was fine.
Me: Well. I apologize for that.
Her: Okay. Bye.
That's right. Bitch said my cake was dry.
And since many of you have not been able to taste my cakes, let me just tell you, they ARE NOT DRY. To ensure they are ultra moist, I add whole eggs (instead of just whites, in the white cake), extra oil, and sometimes some instant pudding mix. I also freeze the cakes while warm, then ice them while frozen to seal in the extra moisture. And finally, they are covered in a good half inch of buttercream icing. My cakes are not DRY.
And here's one other little tidbit of background info...this woman who ordered the cake? She was first of all LATE with her order AND her deposit, and tried to talk me down on the price of the cake...she wanted to pay $2 a serving instead of $3, knowing full well that local bakeries are charging $6-$8 a serving for this style of cake. But do you know what she was driving when she paid me my deposit? A silver Mercedes and lots of gold jewelry.
I've come to the conclusion that nothing would have made her happy. Bah.
Hmmm. Thanks, Donna. Confession is good for the soul. I feel better now!
More tomorrow!
19 Comments:
You needed to get that out; good for you! I have been the lucky taster of many of your BEAUTIFUL cakes and THEY ARE NOT DRY!!!
How awful!! Some people are just assholes. End of story.
It seriously was the most impressive thing, and so cute.
Some people are just...yes.
Hear, hear...The woman is a b*tch with a capital B. And that was some cake!!!
What a twit! I can't believe she would say such a thing and never even acknowledged your cake until you called her.
Screw her. We were ALL very impressed with your cake and I bet it was delicious!!
The nerve of some people! I take my hat off to you (pun intended) for even attempting such a complicated cake. I too have had the pleasure of your cakes and they are wonderful. I agree with Donna that the rum cake is my favorite!
Carey
Give us her email address and let us take care of her for you ;)
Send me some cake. My G-d please send me some cake! I need cake!
Wow! I just looked at the Mad Hatter cake. That's a Collette cake! (Collette is this fantastic cake maker who is on the Food Network winning every competition she's in- in case you didn't know) How could that bitch not call & rave about the cake!
Have your "lawyer" call and tell her that you are now charging her hissy fit fee! That cake was beautiful and you are so meticulous about everything you do, there is NO possible way on earth that cake would be dry. Why would you serve a cake like that anyway when your reputation and business depend on a wonderful moist cake?
Well, I just have to say that I think your cakes are beautiful...although i've yet to taste one of them. I also know that when you are dealing with people who have a sense of entitlement you have to discount so much of what they say. So...onward and upward...and save me some rum cake.
Wow - that cake is awesome looking. I'm sure it tasted as good as it looked too. You're right - that woman wasn't going to be happy with anything. I wish you lived near me - I'd hire you in a second. We always try to have really fun birthday cakes.
What a bitch. She may have just been trying to guilt you into reducing the price the next time she orders a cake. Because I bet my life she'll order from you again.
That cake was absolutely stunning and I believe whole heartedly that it was not dry. Some people just cannot be pleased!!!
I for one thought that cake was beautiful and whether it was dry or not she should have acknowledged how much time and work you put into it! Bitch!
Oh HELL NO bitch did NOT say your cake was dry. You know what, I don't care if it was dry, that thing looked awesome! But since we all know your cakes rock the house and it wasn't dry, I think you are right in saying that nothing would have made that bitch happy. I hate people like that. Rich with NO class! I can see her in my head and my fist is slowly approaching her face.
That Bitch is CRAZY!!!!!!!! Your cakes rock. I love your cakes. My whole family loves your moist delicious cakes. I can't wait until your hand is better so I can get one...YUM.
Erica
i hate it when people are dumb, especially rich people who don't even know how to cook a cake! i'm sure that with as much effort you put into your cakes to make them so beautiful that they aren't even close to being dry.
She was jealous. People like her NEVER give compliments...only criticism to make themselves feel better. Your cake could have been (and probably was) the best in the world and she wouldn't have admitted it. BUT, if a WORLD CLASS chef made the cake and IT was dry, well, she wouldn't have said anything except to drop names and tell everyone who she had make a cake for her. Simply....she's a bitch!
Oh no she didn't! (I say as I wave my finger in the most ghetto way possible)
Screw her and her nastiness! She doesn't deserve an awesome cake!
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